VMWare Download buttons aren't working

 Oh, IT world, you're full of misery and despair

 

So, I decided to move all my VMs to new ESXI 6.5 host I just installed up on Supermicro X9DRW. There are not so many options to do that, and one of the most promising is to use vMotion feature of VMWare vCenter. To make this happen you don't need much, but to follow next steps:

  • Create account at vmware.com
  • Register to get an access to trial products (or to get a free license key, available under Licenses tab)
As soon as these 2 steps are accomplished vSphere products will be available following the next link: https://my.vmware.com/en/group/vmware/evalcenter?p=vsphere-eval-7 which will land you on Product Evaluation Center for VMware vSphere.  All available Download packages are under Licenses and Downloads tab waiting for you to click on Manually Download button to start an exciting process of application download.





It seems that nothing can be easier than just a click on the Download button, but surprisingly enough nothing will happen and no downloading will start. 

Examination of browser console (F12, folks) will reveal tons of exceptions, including the one complaining on undefined utag:


Let's explore the javascript assigned to Download button. 


So, it's trying to collect some data and assign it to utag_data, but at the same time it looks like utag_data is not initialized because earlier there was an exception on attempt to load utag.sync.js


Clearly it doesn't do anything useful but triggers an exception and stops the function from moving to execute the myvmware.evalsPortal.doDownloadAction function.

Let's fix it. 

Double-click on button element until the cursor shows up, remove the next part, and press Enter to save the changes:


Now click on Manual Download button and it should start the download process. 








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